Insurer alerts Medicaid members of privacy violation

Missouri Care Inc. has notified 1,223 Missourians enrolled in the state’s Medicaid program that some of their personal information was mailed to an incorrect address.

No medical or financial information was shared in the letters, according to the Missouri Department of Social Services.

The privacy violation occurred due to a “programming error” by the contractor that sent various mailings on July 11 and July 13, according to the statement from the department.

O’Neil Printing, Missouri Care’s subcontractor, mailed information that potentially included the member’s name, birthdate, Medicaid identification number and Missouri Care identification number.

The mistake was discovered on July 20 by Missouri Care.

The printing company has since corrected the error, according to a statement from the department.

“Although there is no reason to believe that any identity theft or other wrongdoing has occurred as result of this incident, Missouri Care is offering affected consumers free continuous credit monitoring services for one year as well as information on additional resources available to protect them,” according to a statement from the department.

Missouri Care Inc. is a subsidiary of WellCare Health Plans Inc.

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